Refund and Returns Policy
Overview
Natural Herbs Shop Shilajit offers products with money back guarantee. If a customer wants to return the shipment, NHS Shilajit refunds the money back to the customer. Since Natural Herbs Shop Shilajit bears the shipping charges, customer shall bear those charges in case of product return.
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Refunds
Once your return is received and inspected, we will contact to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed immediately.
Exchanges
We will replace items if they are defective or damaged.
Shipping returns
To return your product, you should mail your product to: “Universe Road, Gilgit Pakistan”.
You will be responsible for paying for your own shipping costs for returning your item.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.